AI Receptionist
The AI Receptionist manages frontline conversations for your brand — answering questions, booking calls, qualifying leads, and handing off to humans only when it matters.
Available
24/7/365
Channels
Chat, email, SMS
Integration
Calendars & CRMs
A fully featured time-saver!!
The AI Receptionist is a fully featured tool that answers common questions for you and your business. It can run as a chatbot widget on your website (and soon as a voice agent that answers your phone).
This tool can:
- Answer questions about services, pricing, and availability instantly.
- Gather lead details and push them directly into your CRM or inbox.
- Book meetings using live calendar availability and send confirmations.
The receptionist is trained on your brand voice, responses are audited for accuracy, and every session can be reviewed. If it’s unsure, it escalates to a human with a neat summary so you take over seamlessly.
Can be customised to provide context-based answers
If your business fields lots of time-consuming questions - for say systems support or onboarding Q&A - this tool can be customised to provide accurate, context-based answers using your existing knowledge base or documentation.
Why teams deploy it
Fewer missed leads
Every enquiry gets a response immediately, so prospects stay engaged even when the team is offline or busy with delivery.
Less triage work
The receptionist handles FAQs, gathers context, and qualifies next steps before handoff, cutting back the back-and-forth.
Always on brand
Responses use approved messaging, tone, and escalation rules so conversations feel consistent with your team’s style.
Easy to maintain
Update knowledge once and the receptionist adapts instantly. No need for complex prompt engineering or constant babysitting.
How we deploy it
The process is simple and rapid:
- Audit your existing touchpoints and gather knowledge (scripts, FAQs, policies, calendars).
- Configure the receptionist: responses, escalation logic, integrations, and call-to-action triggers.
- Run a short beta, review transcripts, and dial in the tone. Then launch across web, chat, or SMS.
Most deployments take 1–2 weeks. After launch, I monitor interactions, provide monthly refinements, and add new automations as needed.